Shipping Policy
Shipping will take place via U.S. Mail. Please allow 2 to 3 weeks for delivery. However, you may find your order will arrive within the week; as orders are often shipped the same day they are placed.
Return Policy
If you are not completely satisfied with the product(s) you ordered send back the unused portion with a copy of your invoice, within 30 days of the purchase date, and we will refund you the amount you paid for the products(s). We do not refund shipping and handling fees.
If you paid via credit card, your credit card will be credited; or if you paid by check or cash you'll receive a check. All credits will be honored within 7 days of us recieving your returned product(s)
and invoice copy.
Please note: Your credit card will be charged (or credited) by Prophet Skincare, LLC.*
Although we have a policy in place, we have never had a return or a complaint about any of our products. Your total satisfaction will always remain our goal.
* CT residents are required to add a 6% State Tax on all items ordered.
If you have any questions or concerns please contact us immediately with the exact nature
of your problem and we will do everything possible to resolve it.
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